Did you get a message that says “An unexpected error has occurred” when doing Recovery on your Chromebook? Let’s find out why you get Chrome OS Recovery Unexpected Error message during recovery process and how to fix it.
Chrome OS Recovery Unexpected Error can happen to Chromebook because there is a problem with Recovery Media. To perform Chromebook Recovery Mode, you need a Recovery Media using a USB flash drive or SD card. Chrome OS Recovery Unexpected Error can happen because the USB flash drive or SD card can not be read properly by your machine. That’s according to Google’s Chromebook Support.
How to fix Unexpected Error during Chrome OS Recovery
So the problem is on the Recovery Media, which is on the USB flash drive or the SD card. Why not try to use another USB flash drive or SD card to create recovery Recovery Media? Some USB flash drives or SD cards can not work well in recovery. Maybe yours is one of them. Try use another USB flash drive or SD card to create Recovery Media.
Another cause of Chrome OS Recovery Unexpected Error is because of Developer Mode enabled before doing the recovery. May be that without your knowledge you have done some damage to your Chrome OS. Remember that Chrome OS becomes less secure when Developer Mode is enabled. Here’s how to fix it:
- Enable Chromebook Developer Mode and turn off the verification.
- Restore the Chrome OS: Press Ctrl + D to temporarily restart the Chromebook, then disable Developer Mode again by pressing space bar when developer screen is showing.
The last way you can do if all of those tips can not help you is to ask for help for troubleshooting. Or if you’re using a Chromebook, you can get help from your Chromebook manufacturer.