Chromebook Recovery Mode

What is Chromebook Recovery Mode, when do you need to do Recovery Mode and why? Follow this tutorial to perform Recovery Mode and fix the problem on your Chromebook.

Chromebook Recovery Mode is restoring your chromebook back to its original state before the damage or crash. That’s why it’s called Recovery Mode, to recover your Chromebook. Recovery Mode can make your Chromebook work again properly, as long as there is no hardware damage. Recovery Mode only fixes your Chromebook’s software or Operating System.

When your Chromebook has issues like Chrome OS is missing or damaged, then that’s the right time to do Recovery Mode. There is nothing else you can do to fix it when you encounter that error message on your Chromebook.

chromebook recovery mode

When to perform Chromebook Recovery Mode

Recovery Mode will wipe out your Chromebook’s OS and install the new Chrome OS. In the process, Recovery Mode will reformat your hard drive so that all your files and documents will be destroyed, unless you have synchronized with your Google Drive or Dropbox before the error occurerd.

When you encounter error message “Chrome OS is missing or damaged” then you can not access data that is still stored in the local drive. So nothing can prevent you from performing Recovery Mode. Your Chromebook will look like new, similar to factory reset.

How to do Chromebook Recovery Mode

Create Recovery Media
To perform recover your Chromebook using Recovery Mode, you will need Recovery Media. Let’s find out how to create Recovery Media using USB flash drive or SD card.

  • Use another Chromebook or laptop to create Recovery Media. If you are not using Chromebook, you have to install Google Chrome browser.
  • Lunch Chromebook web browser and install the recovery app extension.
  • You will need a 4GB flash drive or SD card.
  • Click Get started –> Select a model from a list, or type in the model number of the Chromebook you want to recover. To find this number, look at the bottom of the error message on your Chromebook screen.
  • Click Continue, then insert your USB flash drive or SD card into the computer.
  • In the dropdown menu, choose your USB flash drive or SD card and click Continue –> Create now.
  • When you see a message saying that your recovery media is ready, remove the USB flash drive or SD card from the computer.

Perform Recovery Mode on your Chromebook
First, you have to remove any connected device from your Chromebook (USB mouse, flash drive, SD card, external hard drive, etc). Follow the instruction below to proceed Chromebook Recovery Mode.

Press and hold Esc + Refresh Refresh, then press Power Power. A moment later release the Power. Release another buttons when you see a message on the screen. That’s it, but it’s not finished yet.

You are now in Recovery Mode. You’ll see one of these messages:

  • “Chrome OS is missing or damaged. Please insert a recovery USB stick or SD card.”
  • “Please insert a recovery USB stick or SD card.”

Use the Recovery Media that you have created using the USB flash drive or SD card. Plug in the Recovery Media, and simply follow the on-screen instructions. When it finished, you will get a brand new Chrome OS. You must log back in to your Chromebook using your Google account.

That’s what you need to know about Chromebook Recovery Mode. If you are having trouble performing Recovery Mode on your Chromebook, please let us know about it.

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1 Response

  1. January 14, 2018

    […] Error can happen to Chromebook because there is a problem with Recovery Media. To perform Chromebook Recovery Mode, you need a Recovery Media using a USB flash drive or SD card. Chrome OS Recovery Unexpected Error […]

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